MCPS Corporate Office
P.O. Box 8339
The Woodlands, TX 77387-8339
1-800-327-0093

Voice Authorization

Image fo a Business Woman holding a Credit Card and Talking on Her Cell Phone Carefully follow the instructions below to obtain a voice authorization for your transaction.

To correct any entry error before # has been pressed, press the * key. Response will be that the entry was invalid and it will prompt that you re-enter the information.

Imprint customer’s credit card on the sales slip.
Call the authorization number at 1-800-228-1111.
Listen for the high-pitched tone. After tone stops, begin entry as follows:
1. Enter 70 and then press the # key
2. You will be prompted “Enter Merchant Number”
3. Enter your merchant number and then press the # key
4. You will be prompted “Enter Transaction”
5. Enter the appropriate transaction code from the list below and then press the # key

1. sale (authorization and create electronic ticket)

2. return

3. ticket only

4. authorization only

5. void sale

6. void return

7. void ticket only

8. deposit amount from previous business day

You will be prompted “Enter Cardholder Number”
Enter the cardholder account number and then press the # key
You will be prompted “Enter Expiration Date”
Enter the cardholder expiration date (4 digits) then press the # key (Example: April 2010 should be entered as 0410)
You will be prompted “Enter Amount”
Enter the amount (dollars and cents) and then press the # key
The Authorization Response Code will now be given to you. Press * to repeat the response code.

Write the authorization response code on the sales receipt
Have the customer sign the receipt and compare the signature on the card to the signature on your sales slip.
Tear off customer’s copy of receipt and present it to them.
File the bank and merchant copies of the sales slips by date.
Retain sales slips in the event the cardholder requests a copy at a later date. Failure to provide a copy of the sales slip when requested could result in a chargeback to your account.